Asst. Night Manager (full-time)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Assistant Night Manager supports overnight hotel operations, supervises the night team, assists with guest check-ins and check-outs, handles requests and complaints, completes night audit procedures, reconciles financial transactions, and prepares operational reports. The role generally requires previous hotel front-office or night-audit experience, strong administration and cash-handling skills, and confidence using property-management systems. Candidates should be organised, dependable, calm under pressure, and comfortable working independently overnight. Excellent communication, customer-service skills, attention to detail, and flexibility for weekends and public holidays are expected. Knowledge of Australian workplace requirements and the ability to respond appropriately to emergencies are also important.

About the employer

Marriott International is one of the world’s largest hospitality companies, operating a broad portfolio of hotels and resorts across many countries. Its brands include Marriott Hotels, Sheraton, Westin, W Hotels, The Ritz-Carlton and AC Hotels. AC Hotels by Marriott focuses on stylish, design-led accommodation with a modern European influence, efficient service and carefully considered social spaces. AC Hotel Gold Coast is positioned to serve leisure and business travellers visiting one of Queensland’s best-known coastal destinations. As part of Marriott, the property offers access to established operating standards, structured training, internal career opportunities and the Marriott Bonvoy loyalty programme. Hotel employees typically work in a multicultural environment where guest experience, teamwork, professionalism, safety and consistent service are strongly emphasised.

Working in Australia

Australia is a large country rather than a single island destination, with major opportunities in hotels, tourism, restaurants, events, healthcare, construction, technology and regional hospitality. The Gold Coast offers a warm coastal lifestyle, beaches, theme parks, outdoor activities and a busy tourism economy, although rent and transport costs can be significant. Australian workplaces are generally informal but professional, multicultural and regulated by employment, minimum-wage and workplace-safety laws. International applicants usually need a suitable visa, such as a Working Holiday visa, employer-sponsored visa or another skilled migration pathway; eligibility depends on nationality, occupation, age and qualifications. Before relocating, arrange a tax file number, bank account, health cover and accommodation, and check visa conditions carefully. Public transport is available around the Gold Coast, while regional roles may require a driving licence and vehicle.