Asst. Night Manager (full-time)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Assistant Night Manager supports overnight hotel operations, supervises the night team, assists with guest check-ins and check-outs, handles requests and complaints, completes night audit procedures, reconciles financial transactions, and prepares operational reports. The role generally requires previous hotel front-office or night-audit experience, strong administration and cash-handling skills, and confidence using property-management systems. Candidates should be organised, dependable, calm under pressure, and comfortable working independently overnight. Excellent communication, customer-service skills, attention to detail, and flexibility for weekends and public holidays are expected. Knowledge of Australian workplace requirements and the ability to respond appropriately to emergencies are also important.

About the employer

Marriott International is one of the world’s largest hospitality companies, operating a broad portfolio of hotels and resorts across many countries. Its brands include Marriott Hotels, Sheraton, Westin, W Hotels, The Ritz-Carlton and AC Hotels. AC Hotels by Marriott focuses on stylish, design-led accommodation with a modern European influence, efficient service and carefully considered social spaces. AC Hotel Gold Coast is positioned to serve leisure and business travellers visiting one of Queensland’s best-known coastal destinations. As part of Marriott, the property offers access to established operating standards, structured training, internal career opportunities and the Marriott Bonvoy loyalty programme. Hotel employees typically work in a multicultural environment where guest experience, teamwork, professionalism, safety and consistent service are strongly emphasised.