F&B Service Expert

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The F&B Service Expert welcomes guests, takes food and beverage orders, serves meals and drinks, clears tables, processes payments, and maintains a clean, well-presented dining area. Candidates should have hospitality or restaurant experience, strong communication skills, a friendly service attitude, and the ability to work flexible shifts, weekends, and holidays. Basic English is generally expected, while knowledge of Indonesian and familiarity with hotel point-of-sale systems are useful. The role requires teamwork, attention to detail, physical stamina, professional grooming, and a willingness to create memorable guest experiences in line with Sheraton and Marriott service standards.

About the employer

Sheraton Belitung Resort is a beachfront resort operated under Marriott International’s Sheraton brand on Belitung Island, Indonesia. The resort is designed for leisure travelers, families, groups, and business visitors seeking a relaxed coastal setting, quality accommodation, dining, recreation, and event facilities. Sheraton properties emphasize warm hospitality, comfortable social spaces, and dependable international service standards. Employees typically work in a multicultural hotel environment and may receive benefits such as staff meals, uniforms, training, service charge distribution, and opportunities to develop within Marriott’s global network. Marriott International is one of the world’s largest hospitality companies, with a broad portfolio of hotels and resorts across many countries. At Sheraton Belitung, food and beverage employees contribute directly to the guest experience through attentive, efficient, and welcoming service.

Working in Indonesia

Belitung is a quiet Indonesian island known for white-sand beaches, granite rock formations, clear water, seafood, and a relaxed lifestyle. Tourism, hotels, restaurants, transport, diving, retail, and construction provide the main job opportunities, with hospitality roles especially common around Tanjung Pandan and resort areas. Local culture is friendly and community-oriented, with strong Malay traditions, Muslim customs, and delicious seafood cuisine. Living costs are generally lower than in Jakarta or Bali, although imported goods may cost more and transport is easier with a motorbike. Employees should expect a slower pace, tropical weather, and fewer entertainment options than major cities. Foreign workers need an employer-sponsored work permit and appropriate Indonesian employment visa; working on a tourist visa is not permitted. Employers normally assist with documentation, accommodation, and relocation arrangements, but candidates should confirm benefits before accepting an offer.