Restaurant Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Restaurant Manager is responsible for overseeing daily restaurant operations, service quality, staffing, guest satisfaction, cost control, and compliance with Marriott and Sheraton standards. Candidates typically need several years of food and beverage or restaurant management experience, strong knowledge of service procedures, and excellent communication and leadership skills. Experience in a hotel environment, familiarity with point-of-sale systems, budgeting, inventory control, and staff training is advantageous. The successful candidate is expected to lead by example, manage busy service periods calmly, resolve guest concerns professionally, maintain hygiene and safety standards, and work flexible shifts, including weekends and public holidays.

About the employer

Sheraton Petaling Jaya Hotel is an upscale business and leisure hotel in Selangor, Malaysia, operating under the globally recognised Sheraton Hotels & Resorts brand of Marriott International. The hotel provides guest rooms, restaurants, meeting facilities, event venues, fitness and leisure amenities, and professional hospitality services for local and international travellers. Its location in Petaling Jaya offers convenient access to Kuala Lumpur, commercial districts, shopping areas, and major transport links. As part of Marriott International, the hotel follows established global standards for guest service, food and beverage operations, employee development, and responsible business practices. The workplace can offer exposure to international hospitality procedures, multicultural teams, hotel events, and career opportunities across Marriott properties in Malaysia and overseas.

Working in Malaysia

Malaysia offers hospitality opportunities in Kuala Lumpur, Petaling Jaya, Penang, Langkawi, Kota Kinabalu, Malacca, and beach destinations on islands such as Tioman and Redang. Restaurant, hotel, resort, tourism, and events professionals are commonly sought, especially those with strong English, customer-service, and supervisory skills. The culture is multicultural, with Malay, Chinese, Indian, and Indigenous influences; English is widely used in hotels, while learning basic Malay is helpful. Lifestyle costs vary: Kuala Lumpur and Petaling Jaya are convenient and urban, while island locations provide a slower, outdoor-focused lifestyle but may have fewer services. Foreign nationals generally need an employer-sponsored Employment Pass before starting work, and approval depends on the role, salary, and immigration requirements. Relocation planning should include accommodation, medical cover, transport, work permits, and school or family arrangements.