Merchant Account Manager Fb

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Merchant Account Manager, Food and Beverage, is responsible for managing and growing relationships with GrabFood restaurant partners. Requirements typically include a bachelor’s degree or equivalent experience, account management or sales experience, strong communication and negotiation skills, commercial awareness, and confidence using spreadsheets and business data. Experience in food and beverage, e-commerce, marketplaces, or technology is advantageous. The candidate is expected to understand merchant needs, improve partner performance, support promotions and campaigns, identify growth opportunities, resolve issues, and achieve revenue and engagement targets. Success requires a customer-focused approach, analytical thinking, organization, resilience, and the ability to collaborate with operations, marketing, and product teams.

About the employer

Grab is a Southeast Asian technology company offering services including food delivery, ride-hailing, digital payments, financial services, and business solutions. Founded in 2012, it operates across several countries in the region and connects consumers, driver-partners, delivery-partners, merchants, and financial-service users through its platform. In the Philippines, Grab is a major player in mobility, food delivery, and cashless payments, serving customers in Metro Manila and other key cities. The company works closely with restaurants and small businesses to help them reach customers, manage orders, run promotions, and grow digitally. Grab promotes a fast-moving, collaborative work environment where employees are expected to be commercially minded, customer focused, and comfortable using technology and data to solve practical business problems.

Working in Philippines

The Philippines is an archipelago of more than 7,000 islands, with major employment hubs in Metro Manila, Cebu, and Davao. Job opportunities are strong in technology, shared services, sales, logistics, tourism, finance, healthcare, and food delivery. Filipino culture is generally welcoming, family-oriented, and English-friendly, with strong community ties and a lively social scene. Lifestyle varies from fast-paced urban living to more relaxed coastal communities; housing, transport, and daily costs are usually higher in Manila. Foreign workers normally need an employer-sponsored work permit and appropriate visa, while short visits may be visa-free for eligible nationalities. Relocating typically requires an employment contract, authenticated documents, medical checks, and local registration. Research traffic, healthcare, weather, and typhoon risks before choosing an island or city.