Communications Senior Manager Product

Role summary

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Grab is seeking a senior communications professional to lead product communications in Indonesia. The role typically requires strong experience in corporate, consumer, or technology communications; excellent writing and presentation skills in English and Bahasa Indonesia; media relations expertise; and the ability to simplify complex products for customers, partners, and journalists. The candidate is expected to develop communication strategies, manage product launches, create messaging and content, advise senior stakeholders, handle reputational issues, and work closely with product, marketing, public affairs, and regional teams. Experience in technology, fintech, mobility, delivery, or fast-growing digital businesses would be valuable. Success requires sound judgment, creativity, cultural awareness, strong project management, and the confidence to operate in a fast-paced, cross-functional environment.

About the employer

Grab is a Southeast Asian technology company headquartered in Singapore, operating across mobility, food delivery, parcel delivery, digital payments, and financial services. Founded in 2012, it began as a ride-hailing platform and has expanded into a broad everyday-services ecosystem serving consumers, driver-partners, merchants, and businesses. Indonesia is one of Grab’s largest and most important markets, with services available in many cities and a substantial local workforce. The company combines technology, logistics, financial inclusion, and consumer services, while working with governments and communities across the region. Its culture generally emphasizes customer focus, entrepreneurship, teamwork, measurable impact, and adaptability. Communications teams help explain new products, build trust with stakeholders, support launches, and protect the company’s reputation in a highly competitive and regulated digital economy.

Working in Indonesia

Indonesia offers career opportunities in technology, communications, finance, tourism, logistics, manufacturing, and digital commerce, especially in Jakarta, Bandung, Surabaya, Bali, and other major urban centers. Java is the main business hub, while Bali is attractive for tourism, hospitality, creative work, and an international lifestyle. Sumatra, Sulawesi, and other islands offer opportunities in natural resources, plantations, manufacturing, and regional services. Indonesian culture values community, respect, hospitality, and religious diversity; modest dress and sensitivity to local customs are appreciated. Lifestyle ranges from busy metropolitan living to relaxed coastal communities, with generally affordable food and services, although Jakarta and Bali can be expensive in central areas. Foreign employees normally need employer-sponsored work authorization, such as a limited-stay visa and work permit arrangements. Confirm current requirements with the employer and Indonesian immigration authorities before relocating.