Senior Analyst Sales Operations

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

Grab is seeking a Senior Analyst, Sales Operations in Indonesia to improve sales performance through reporting, analysis, forecasting, and process optimization. Candidates typically need a bachelor’s degree in business, economics, finance, mathematics, data analytics, or a related field, along with several years of experience in sales operations, commercial analytics, business intelligence, or consulting. Strong Excel and SQL skills, experience with dashboards and data visualization, and the ability to translate complex findings into practical recommendations are expected. The role requires close collaboration with sales, marketing, finance, and regional teams. The successful candidate should be commercially minded, detail-oriented, comfortable working with large datasets, and able to manage priorities in a fast-paced, target-driven environment.

About the employer

Grab is a Southeast Asian technology company headquartered in Singapore, operating across Indonesia and several other countries in the region. Its platform connects consumers, driver-partners, merchants, and businesses through services including ride-hailing, food and grocery delivery, digital payments, financial services, and business solutions. Indonesia is one of Grab’s largest and most important markets, with operations spanning major cities and many regional locations. The company promotes an entrepreneurial, data-driven culture and often works across countries and functions. Employees may collaborate with commercial, product, operations, engineering, finance, and public-policy teams to solve large-scale marketplace challenges. Grab generally values customer focus, ownership, analytical thinking, adaptability, inclusion, and the ability to work effectively in a rapidly changing environment.

Working in Indonesia

Indonesia offers varied career opportunities in technology, e-commerce, logistics, finance, tourism, manufacturing, and digital services, with Jakarta and the wider Java region serving as the main corporate hub. Bali is popular with international professionals and offers opportunities in tourism, hospitality, startups, and creative industries, while Surabaya, Bandung, Medan, and Makassar are important regional centers. Life ranges from dense, fast-paced urban living to quieter coastal and island communities. Indonesian culture emphasizes hospitality, family, community, and respect for hierarchy; Bahasa Indonesia is essential for daily life, although English is common in multinational workplaces. Foreign employees generally need employer sponsorship and an appropriate work permit or limited-stay visa before working. Relocation planning should include housing, healthcare, traffic, taxes, schooling where relevant, and local registration requirements.