Business Support & Strategic Projects Director

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The role leads business-support functions and strategic projects for DHL in Indonesia, translating regional or global priorities into practical local execution. Requirements typically include a university degree, substantial experience in strategy, transformation, operations, finance, or management consulting, and a strong record of leading cross-functional initiatives. Excellent analytical, presentation, stakeholder-management, and communication skills are expected, along with commercial awareness and the ability to work across cultures. The successful candidate should be comfortable managing senior stakeholders, improving processes, tracking project benefits, and making decisions in a fast-paced logistics environment. Fluency in English is normally essential; Indonesian language and local market knowledge are valuable.

About the employer

DHL is a global logistics and supply-chain company operating in more than 220 countries and territories. It is part of DHL Group and provides international express delivery, freight forwarding, contract logistics, supply-chain solutions, e-commerce logistics, and domestic delivery services. The group includes well-known divisions such as DHL Express, DHL Global Forwarding, DHL Supply Chain, and DHL eCommerce. In Indonesia, DHL supports multinational and local businesses with customs expertise, transportation, warehousing, technology-enabled supply-chain services, and time-critical international shipping. The company is recognized for its international network, structured career development, operational standards, and focus on sustainability. A director-level role commonly involves coordinating multiple business units, improving performance, supporting senior leadership, and delivering strategic transformation across a complex market.

Working in Indonesia

Indonesia offers varied opportunities across its major islands. Java, especially Jakarta, is the main hub for corporate leadership, logistics, technology, finance, and multinational employers; Surabaya and Bandung also have strong industrial and service markets. Sumatra is important for energy, plantations, manufacturing, and transport, while Bali has extensive tourism, hospitality, and digital-nomad communities. Sulawesi and Kalimantan offer opportunities in mining, commodities, infrastructure, and regional logistics. Life ranges from dense urban living in Jakarta to a slower coastal or island lifestyle. Indonesian culture values respect, relationships, and hierarchy, while English is common in international companies. Foreign employees generally need an employer-sponsored work visa and work permit; working on a tourist visa is not permitted. Relocation should include housing, healthcare, tax, schooling, traffic, and local registration planning.