HR and Payroll Process Senior Expert

Role summary

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The HR and Payroll Process Senior Expert is expected to provide subject-matter expertise for payroll and HR processes, improve process quality, support standardization, and help ensure accurate, compliant, and timely employee services. Requirements typically include a bachelor’s degree in human resources, business, finance, or a related field; substantial experience in payroll or HR operations; knowledge of employment regulations and payroll controls; strong analytical and problem-solving skills; and experience with HR information systems or payroll platforms. The candidate should communicate effectively in English, collaborate across countries and functions, manage confidential information carefully, and be comfortable leading process improvements in a complex multinational environment.

About the employer

DHL is a global logistics and supply-chain company operating across express delivery, freight forwarding, contract logistics, e-commerce, and supply-chain management. It is part of DHL Group, headquartered in Germany, and serves customers in more than 220 countries and territories. DHL employs a large international workforce and supports businesses ranging from small enterprises to multinational corporations. Its operations depend on transportation networks, warehouses, technology, customer service, and specialist corporate functions such as finance and human resources. The company is known for its international environment, structured processes, professional development opportunities, and focus on service quality, compliance, sustainability, and operational efficiency. In Indonesia, DHL has activities covering express delivery, freight, logistics, and supply-chain services, with corporate and operational roles commonly centered around Jakarta and other major commercial locations.