QA Automation Engineer - BSS Product Management Department (BSPMD)

Job Description

This role focuses on designing, developing, and maintaining automated tests for Rakuten’s business support system products. Requirements typically include professional experience in QA or test automation, programming skills such as Java, Python, or similar, knowledge of software testing methodologies, and familiarity with automation frameworks, CI/CD, and issue-tracking tools. Experience testing web services, APIs, or large-scale enterprise systems is advantageous. The successful candidate is expected to create reliable test strategies, identify defects, collaborate with product managers and developers, improve testing efficiency, and communicate clearly in an international environment. Strong analytical ability, attention to detail, ownership, and willingness to learn are important.

Company Info

Rakuten Group, Inc. is a major Japanese technology and internet services company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem covering e-commerce, fintech, mobile communications, digital content, travel, advertising, and professional services. Rakuten is known for its membership-based platform, which connects customers with services through a shared loyalty points system. The company has expanded internationally and employs people from many countries, making English a common working language in numerous technology and corporate teams. Its culture emphasizes innovation, entrepreneurship, customer focus, and collaboration across businesses. Employees may work on large-scale platforms used by millions of customers, including systems supporting billing, commerce, communications, and business operations.

Destination Guide

Japan offers strong opportunities in software engineering, quality assurance, cloud services, data, telecommunications, finance, tourism, and international business. Tokyo has the largest concentration of technology jobs, while Osaka, Fukuoka, Nagoya, and Sapporo also provide growing opportunities. Japanese workplaces value punctuality, teamwork, preparation, and respect for hierarchy, although international companies may use English extensively. Daily life is generally safe, convenient, and supported by excellent public transportation, healthcare, and digital services. Housing and commuting costs are highest in Tokyo. Foreign professionals usually need an employer-sponsored work visa, commonly the Engineer/Specialist in Humanities/International Services status; highly skilled workers may qualify for faster permanent residence routes. Relocation normally involves securing a job offer, residence registration, health insurance, a bank account, and suitable housing. Learning basic Japanese is highly beneficial for administration and everyday communication.