Forensic and Audit Group Manager - Operation Management Department, Operations Supervisory Department(C&M)

Role summary

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This role leads Rakuten's Forensic and Audit Group within the Operations Management and Operations Supervisory Department. Responsibilities typically include planning and conducting operational audits, investigating suspected fraud or misconduct, identifying control weaknesses, preparing reports, and recommending corrective actions across commerce and mobile-related operations. Candidates are expected to have substantial experience in internal audit, forensic investigation, compliance, risk management, or operations control, along with strong analytical, reporting, and stakeholder-management skills. Experience managing teams, working with confidential information, and communicating in Japanese and English is likely valuable. The successful candidate will demonstrate sound judgment, independence, attention to detail, and the ability to improve controls in a fast-moving, multinational organization.

About the employer

Rakuten Group, Inc. is a major Japanese technology and internet company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem of businesses including e-commerce, online banking, credit cards, securities, digital content, travel, advertising, telecommunications, and mobile services. Rakuten's platform connects consumers, merchants, and service providers through its membership and loyalty program, Rakuten Points. The company has an international workforce and works across multiple markets, with English commonly used in many corporate and technology teams. Its business environment is entrepreneurial and highly diversified, combining digital innovation with large-scale operational and regulatory requirements. Employees may work with teams spanning Japan and overseas, making collaboration, adaptability, and strong governance important. The company is listed on the Tokyo Stock Exchange and is one of Japan's most recognizable digital business groups.