Information Security Specialist - International Standard & System Section, Information Security & Privacy Governance Department (ISPD)

Job Description

This role supports Rakuten’s international information security standards, governance systems, and privacy-related controls. Requirements typically include practical experience in information security, risk management, compliance, auditing, or security frameworks such as ISO 27001, NIST, or CIS. Familiarity with policies, control assessments, incident management, and coordinating with global teams is valuable. Strong communication skills in English are expected, while Japanese ability may be advantageous. The successful candidate should be analytical, organized, and comfortable translating security requirements into practical business processes. The role also expects initiative, sound judgment, stakeholder-management skills, and the ability to work across departments and cultures.

Company Info

Rakuten is a major Japanese technology and internet services group headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem covering e-commerce, fintech, mobile communications, digital content, travel, advertising, and online services. Rakuten’s membership and loyalty platform connects many of these businesses, allowing customers to earn and use Rakuten Points across the group. The company has expanded internationally and employs a diverse, multilingual workforce, with English commonly used in many corporate and technology teams. Its large digital infrastructure creates ongoing demand for specialists in cybersecurity, privacy, cloud systems, engineering, data, and governance. Rakuten is known for its entrepreneurial culture, international outlook, and emphasis on innovation, although employees may also experience a fast-paced environment with complex cross-business coordination.

Destination Guide

Japan offers strong opportunities in cybersecurity, software, cloud infrastructure, finance, engineering, hospitality, and international business, especially in Tokyo, Osaka, and Fukuoka. Workplace culture generally values punctuality, preparation, teamwork, respect, and attention to detail. Tokyo provides excellent public transport, restaurants, healthcare, and entertainment, but housing and daily costs can be high. Other cities may offer a calmer lifestyle and lower rent. Foreign professionals should check whether their employer will sponsor an appropriate work visa, commonly the Engineer/Specialist in Humanities/International Services status; highly skilled professionals may qualify for a points-based visa. Relocation usually involves finding housing, registering an address, obtaining a residence card, arranging healthcare and banking, and learning basic Japanese. Japan is convenient and safe, but adapting to language, etiquette, smaller homes, and seasonal weather requires patience. Employer relocation support can make the transition considerably easier.