Manager, Finance Planning, Internal Controls & Business Process Improvement - Rakuten Symphony Financial Management Department (RSFMD)

Job Description

This role supports financial planning, internal controls, and business process improvement for Rakuten Symphony’s Financial Management Department. Candidates are expected to have experience in corporate finance, budgeting, forecasting, management reporting, internal control frameworks, and process design. Strong analytical, communication, and stakeholder-management skills are important, along with the ability to work across international teams. Familiarity with Japanese and global accounting practices, ERP systems, and process automation would be advantageous. The successful candidate will be expected to improve financial accuracy, strengthen governance, streamline reporting processes, and provide practical insights to business leaders. Business-level English is likely required, while Japanese ability may be preferred.

Company Info

Rakuten is a major Japanese technology and internet services group founded in 1997 and headquartered in Tokyo. Its businesses span e-commerce, fintech, mobile communications, digital content, advertising, travel, and professional technology services. Rakuten Symphony provides software, cloud, and automation solutions for telecommunications operators, helping them modernize network operations and improve efficiency. The company operates internationally and employs people from many nationalities, making English a common working language in several departments. Rakuten’s culture emphasizes innovation, entrepreneurship, customer focus, and the creation of interconnected digital services. Employees may work in a fast-paced environment where responsibilities cross business, technical, and international boundaries. The company offers opportunities to contribute to large-scale transformation projects while gaining experience in Japan’s technology and telecommunications sectors.

Destination Guide

Japan offers strong opportunities in technology, finance, telecommunications, engineering, healthcare, education, and international business, particularly in Tokyo, Osaka, Nagoya, and Fukuoka. Work culture values punctuality, preparation, teamwork, and respect for hierarchy, although multinational companies often provide more flexible environments. Daily life is safe, efficient, and convenient, with excellent public transport, varied food, modern cities, and easy access to mountains, beaches, and cultural sites. Housing and commuting costs are highest in Tokyo. Foreign professionals generally need an appropriate work visa, commonly the Engineer/Specialist in Humanities/International Services visa or a Highly Skilled Professional visa. Employers typically sponsor the application, while applicants provide qualifications, employment documents, and sometimes proof of experience. Before relocating, arrange accommodation, health insurance, a residence card, tax registration, and banking. Learning basic Japanese greatly improves workplace integration and everyday life.