Forward Deployed Engineer (AI Consultant / AI Engineer) - AI Product Development Section , Enterprise Solution Development Department , Group Sales Division (GSD)

Role summary

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This client-facing role combines AI consulting, software engineering, and product development for enterprise customers. The successful candidate is expected to understand business challenges, design practical AI solutions, build prototypes or production systems, and work closely with customers and internal product teams. Relevant experience includes Python or similar programming languages, machine learning, generative AI, APIs, cloud platforms, and data processing. Strong communication and problem-solving skills are essential, along with the ability to explain technical ideas to non-technical stakeholders. Business-level Japanese and English may be valuable in Rakuten’s international environment. The role suits someone comfortable working in fast-changing projects, taking ownership, and turning customer needs into scalable AI products.

About the employer

Rakuten Group, Inc. is a major Japanese technology and internet company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem spanning e-commerce, fintech, mobile communications, digital content, travel, online advertising, and professional services. Rakuten is known for connecting these businesses through its membership, loyalty, and payments platforms. The company has a strong international presence and employs people from many backgrounds, with English used extensively in some corporate and technology teams. Its enterprise solutions business helps organizations use cloud services, data, digital platforms, and artificial intelligence to improve operations and customer experiences. Working at Rakuten can offer exposure to large-scale products, cross-functional collaboration, and fast-moving technology initiatives, although employees may also experience demanding schedules and frequent organizational change typical of a diversified technology group.