Forward Deployed Engineer (AI Consultant / AI Engineer) - AI Product Development Section , Enterprise Solution Development Department , Group Sales Division (GSD)

Job Description

This client-facing role combines AI consulting, software engineering, and product development for enterprise customers. The successful candidate is expected to understand business challenges, design practical AI solutions, build prototypes or production systems, and work closely with customers and internal product teams. Relevant experience includes Python or similar programming languages, machine learning, generative AI, APIs, cloud platforms, and data processing. Strong communication and problem-solving skills are essential, along with the ability to explain technical ideas to non-technical stakeholders. Business-level Japanese and English may be valuable in Rakuten’s international environment. The role suits someone comfortable working in fast-changing projects, taking ownership, and turning customer needs into scalable AI products.

Company Info

Rakuten Group, Inc. is a major Japanese technology and internet company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem spanning e-commerce, fintech, mobile communications, digital content, travel, online advertising, and professional services. Rakuten is known for connecting these businesses through its membership, loyalty, and payments platforms. The company has a strong international presence and employs people from many backgrounds, with English used extensively in some corporate and technology teams. Its enterprise solutions business helps organizations use cloud services, data, digital platforms, and artificial intelligence to improve operations and customer experiences. Working at Rakuten can offer exposure to large-scale products, cross-functional collaboration, and fast-moving technology initiatives, although employees may also experience demanding schedules and frequent organizational change typical of a diversified technology group.

Destination Guide

Japan offers varied opportunities in software engineering, artificial intelligence, cloud computing, finance, manufacturing, tourism, education, and international business. Tokyo has the largest concentration of technology and corporate roles, while Osaka, Nagoya, Fukuoka, and Sapporo also provide growing employment markets. Japanese workplaces value punctuality, preparation, teamwork, and respectful communication, though international companies often have more flexible cultures. Daily life is safe and convenient, with excellent public transport, reliable services, and rich food and cultural experiences. Tokyo living costs, especially rent, are high, while regional cities can be more affordable. Most professional foreigners need an employer-sponsored work visa, commonly an Engineer/Specialist in Humanities/International Services visa; highly skilled applicants may qualify for preferential treatment. Before relocating, arrange a residence card, local address registration, health insurance, pension enrollment, banking, and housing. Learning basic Japanese greatly improves everyday life and workplace integration.