Food and Beverage Attendant

Job Description

The Food and Beverage Attendant supports restaurant, bar, banquet and room-service operations at Mercure Brisbane Spring Hill. Typical responsibilities include welcoming guests, taking orders, serving food and drinks, clearing and resetting tables, processing payments, maintaining service standards and following food-safety procedures. Candidates should have strong customer-service and communication skills, a professional presentation, attention to detail and the ability to work efficiently in a busy hotel environment. Previous hospitality experience is helpful, although training may be available. Flexibility to work early mornings, evenings, weekends and public holidays is expected. Responsible service of alcohol certification may be required for duties involving alcohol.

Company Info

Mercure is Accor’s locally inspired midscale hotel brand, offering comfortable stays that reflect the character of each destination. Mercure Brisbane Spring Hill is located near Brisbane’s city centre and serves leisure and business travellers, with accommodation, dining and guest-service operations. As part of Accor, the hotel benefits from an international hospitality network with properties across many countries and opportunities for career development, training and internal mobility. Accor places emphasis on guest experience, teamwork, inclusion and responsible business practices. Employees generally work in collaborative, customer-focused environments where reliability, cultural awareness and consistent service are valued. The hotel’s food and beverage team contributes directly to guest satisfaction by delivering welcoming, efficient and professional dining experiences.

Destination Guide

Australia offers hospitality opportunities in hotels, restaurants, cafés, resorts and event venues, especially in Brisbane, Sydney, Melbourne, Perth, regional tourism areas and coastal destinations. Workplace culture is generally friendly, practical and team-oriented, with emphasis on punctuality, safety, customer service and fair workplace rights. Lifestyle varies from urban living and cultural events to beaches, national parks and outdoor activities. Costs for rent, transport and daily expenses can be high in major cities, so budgeting is important. Visa options may include Working Holiday visas, employer-sponsored visas and student visas with work rights, depending on nationality and eligibility. Applicants should confirm current rules with the Australian Department of Home Affairs. Relocation planning should include accommodation, tax-file registration, a bank account, healthcare arrangements and relevant RSA certification for alcohol service. Award wages and penalty rates may apply.