Food & Beverage Supervisor

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Food & Beverage Supervisor oversees daily restaurant, bar, banquet and room-service operations at Mercure Melbourne Doncaster. Requirements typically include hospitality experience, supervisory or team-lead experience, strong customer-service skills, and knowledge of food safety, responsible service of alcohol and point-of-sale systems. The successful candidate is expected to lead and motivate team members, coordinate shifts, maintain service and presentation standards, manage guest requests and complaints professionally, monitor stock and cash handling, and support training. Flexibility to work early mornings, evenings, weekends and public holidays is important. A positive attitude, clear communication, attention to detail and the ability to remain calm during busy service periods are essential.

About the employer

Mercure Melbourne Doncaster is part of Mercure, Accor’s internationally recognised midscale hotel brand. The hotel provides accommodation, dining, meetings and event services in Melbourne’s eastern suburbs, serving leisure travellers, business guests and local customers. Mercure properties are known for combining reliable international standards with a strong sense of local character and destination-focused hospitality. Accor is a global hospitality group operating hotels, resorts and other travel businesses across many countries and brands, including Sofitel, Novotel, ibis, Pullman and Mercure. Employees generally benefit from structured training, internal mobility opportunities, employee accommodation or travel offers where available, and exposure to international hospitality practices. At this property, a Food & Beverage Supervisor supports the hotel’s restaurant and service operations while helping deliver welcoming, efficient and consistent guest experiences.