Food & Beverage Supervisor

Job Description

The Food & Beverage Supervisor oversees daily restaurant, bar, banquet and room-service operations at Mercure Melbourne Doncaster. Requirements typically include hospitality experience, supervisory or team-lead experience, strong customer-service skills, and knowledge of food safety, responsible service of alcohol and point-of-sale systems. The successful candidate is expected to lead and motivate team members, coordinate shifts, maintain service and presentation standards, manage guest requests and complaints professionally, monitor stock and cash handling, and support training. Flexibility to work early mornings, evenings, weekends and public holidays is important. A positive attitude, clear communication, attention to detail and the ability to remain calm during busy service periods are essential.

Company Info

Mercure Melbourne Doncaster is part of Mercure, Accor’s internationally recognised midscale hotel brand. The hotel provides accommodation, dining, meetings and event services in Melbourne’s eastern suburbs, serving leisure travellers, business guests and local customers. Mercure properties are known for combining reliable international standards with a strong sense of local character and destination-focused hospitality. Accor is a global hospitality group operating hotels, resorts and other travel businesses across many countries and brands, including Sofitel, Novotel, ibis, Pullman and Mercure. Employees generally benefit from structured training, internal mobility opportunities, employee accommodation or travel offers where available, and exposure to international hospitality practices. At this property, a Food & Beverage Supervisor supports the hotel’s restaurant and service operations while helping deliver welcoming, efficient and consistent guest experiences.

Destination Guide

Australia offers hospitality opportunities in hotels, restaurants, resorts, cafés, bars and event venues, particularly in Melbourne, Sydney, Brisbane, Perth, regional tourism areas and coastal destinations. Workplace culture is generally practical, team-oriented and relatively informal, with emphasis on punctuality, safety, respectful communication and customer service. Melbourne provides excellent dining, arts and sports, but rent and living costs can be high. Public transport is strong in metropolitan areas, while regional locations may require a car. Common visa options include the Working Holiday Maker visas, employer-sponsored skilled visas and student visas with work limits; eligibility depends on nationality, occupation, age and qualifications. Applicants should check current rules with Australia’s Department of Home Affairs. Relocating usually requires a tax file number, Australian bank account, health insurance where appropriate and budgeting for housing, transport and the initial settling-in period.