Houseperson

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Houseperson supports the housekeeping team by delivering linen and guest supplies, collecting rubbish, maintaining service areas, assisting room attendants, and keeping corridors and back-of-house spaces clean and organised. The role generally requires good physical fitness, the ability to stand and walk for extended periods, attention to detail, reliability, and a positive approach to teamwork. Previous hotel, cleaning, or hospitality experience is helpful but may not be essential. The successful candidate is expected to work efficiently, follow health and safety procedures, respect guest privacy, maintain Sofitel service standards, and provide courteous assistance to guests and colleagues. Flexibility to work shifts, weekends, and public holidays is normally required.

About the employer

Sofitel Wellington is a luxury hotel operated under Sofitel, Accor's French-inspired international hospitality brand. Located near Wellington's central business district, the hotel combines contemporary accommodation with elegant French design and local New Zealand character. It offers guest rooms and suites, dining and bar facilities, meeting and event spaces, and professional hospitality services for leisure and business travellers. Sofitel is known for refined service, attention to detail, gastronomy, culture, and personalised guest experiences. As part of Accor, employees may benefit from structured training, international career opportunities, staff rates, and the group's broader employee benefits, depending on local conditions and employment terms. Roles at the hotel typically require teamwork, professionalism, cultural awareness, and a commitment to delivering consistently high standards in a busy luxury environment.