Room Attendant

Job Description

The Room Attendant is responsible for cleaning and servicing guest rooms, bathrooms, corridors and other assigned areas to Novotel’s cleanliness and presentation standards. Duties include changing linen, replenishing amenities, reporting maintenance issues, respecting guest privacy and following health, safety and hotel procedures. Candidates should be physically fit, reliable, organised and comfortable working efficiently while standing for extended periods. Previous hotel housekeeping or cleaning experience is helpful, although training may be provided. A friendly attitude, attention to detail, professional appearance, teamwork and flexible availability for weekends, public holidays and varied shifts are expected. Good communication skills and the legal right to work in Australia are also required.

Company Info

Novotel Surfers Paradise is part of Accor, a major international hospitality group operating hotels, resorts and lifestyle properties worldwide. Located in the centre of Surfers Paradise on Queensland’s Gold Coast, the hotel serves leisure and business travellers and benefits from its proximity to beaches, restaurants, shopping and entertainment. Novotel is positioned as a welcoming, contemporary midscale brand, offering comfortable accommodation, dining, meetings and guest services. Employees typically work in a multicultural environment with opportunities to develop their hospitality skills through Accor’s broader network, training programs and internal career pathways. The Surfers Paradise property relies on coordinated teams across rooms, food and beverage, reception, maintenance and administration to provide a consistent guest experience.

Destination Guide

Australia is a large island country with strong opportunities in hospitality, tourism, healthcare, construction, agriculture, education and technology. The Gold Coast is especially popular for hotel, restaurant, cleaning, resort and entertainment jobs, with a relaxed beach lifestyle, warm weather and an international community. Australian workplace culture generally values punctuality, safety, fairness, direct communication and a practical attitude. Living costs, particularly rent, can be high in coastal cities, so shared accommodation and careful budgeting are common for new arrivals. Work rights depend on nationality and visa type; options may include Working Holiday, employer-sponsored, student and skilled visas. Applicants should check official Department of Home Affairs requirements, obtain a tax file number and arrange appropriate health insurance. Public transport is available, while a driver’s licence can be useful for regional work. Surfers Paradise offers beaches and nightlife, but quieter nearby suburbs may provide better value.