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The Room Attendant is responsible for cleaning and servicing guest rooms, bathrooms, corridors and other assigned areas to Novotel’s cleanliness and presentation standards. Duties include changing linen, replenishing amenities, reporting maintenance issues, respecting guest privacy and following health, safety and hotel procedures. Candidates should be physically fit, reliable, organised and comfortable working efficiently while standing for extended periods. Previous hotel housekeeping or cleaning experience is helpful, although training may be provided. A friendly attitude, attention to detail, professional appearance, teamwork and flexible availability for weekends, public holidays and varied shifts are expected. Good communication skills and the legal right to work in Australia are also required.
Novotel Surfers Paradise is part of Accor, a major international hospitality group operating hotels, resorts and lifestyle properties worldwide. Located in the centre of Surfers Paradise on Queensland’s Gold Coast, the hotel serves leisure and business travellers and benefits from its proximity to beaches, restaurants, shopping and entertainment. Novotel is positioned as a welcoming, contemporary midscale brand, offering comfortable accommodation, dining, meetings and guest services. Employees typically work in a multicultural environment with opportunities to develop their hospitality skills through Accor’s broader network, training programs and internal career pathways. The Surfers Paradise property relies on coordinated teams across rooms, food and beverage, reception, maintenance and administration to provide a consistent guest experience.
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