Food and Beverage Attendant

Job Description

The Food and Beverage Attendant supports restaurant, bar, breakfast and event service at Novotel Melbourne on Collins. Typical requirements include strong customer-service skills, clear communication, a professional presentation, reliability and the ability to work efficiently in a busy hotel environment. Previous hospitality experience is advantageous, although training may be available for suitable applicants. Candidates are expected to welcome guests warmly, take orders accurately, serve food and beverages, process payments, maintain clean and safe service areas, follow responsible-service and workplace procedures, and work cooperatively across shifts. Availability for mornings, evenings, weekends and public holidays is commonly required. An Australian right to work and, where applicable, an RSA certificate may be necessary.

Company Info

Accor is a major international hospitality group operating hotels, resorts and serviced residences across more than 100 countries. Its portfolio includes well-known brands such as Novotel, ibis, Mercure, Pullman, Sofitel and Fairmont, serving business and leisure travellers at different price points. Novotel Melbourne on Collins is a centrally located hotel in Melbourne’s CBD, close to shopping, dining, offices, public transport and major visitor attractions. The hotel provides accommodation, food and beverage services, meetings and events, and guest facilities. Accor places emphasis on welcoming service, teamwork, professional development and inclusive workplace culture. Employees may also benefit from staff rates, international career opportunities and access to the company’s loyalty and learning programs, subject to local employment conditions and role eligibility.

Destination Guide

Australia offers hospitality opportunities in Melbourne, Sydney, Brisbane, Perth, Adelaide, regional resorts and seasonal tourist areas. Employers commonly seek food and beverage attendants, cooks, housekeepers, bar staff and supervisors, with stronger demand during summer, events and peak travel periods. Workplace culture is generally informal, practical and team-focused, while punctuality, safety, customer service and responsible alcohol service are important. Melbourne provides a multicultural lifestyle, excellent cafés, public transport, sport and arts, but accommodation costs can be high. Eligible applicants may use a Working Holiday visa, while longer-term options can include employer-sponsored or skilled visas; conditions vary by nationality and occupation. Before relocating, arrange a valid passport, work rights, tax file number, bank account, health insurance and suitable accommodation. Check official Australian immigration and Fair Work websites for current visa rules, minimum pay and employment protections.