Guest Experience Internship

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Guest Experience Intern supports the hotel team in creating memorable stays for guests at Hyde Hotel Ibiza. Typical responsibilities include welcoming visitors, assisting with requests, gathering feedback, coordinating with hotel departments, supporting guest activities and helping resolve service issues. Candidates should be studying hospitality, tourism or a related subject, with a genuine interest in luxury and lifestyle hotels. Strong communication, teamwork, organisation and customer-service skills are expected. English is generally required; Spanish and other languages are advantageous. The role suits someone friendly, proactive, flexible and comfortable working varied shifts in a busy seasonal environment.

About the employer

Hyde Hotel Ibiza is a lifestyle hotel on the island of Ibiza, operated under Hyde, a contemporary hospitality brand within Accor. The brand combines relaxed luxury, music, design, dining and social experiences, appealing to guests seeking an energetic yet comfortable island stay. Hyde Ibiza is located in Cala Llonga and offers accommodation, restaurants, bars, entertainment and leisure facilities designed around a vibrant Mediterranean atmosphere. Accor is a major international hospitality group managing hotels and resorts across many market segments and countries. Employees and interns can gain experience in an international hotel environment, working with guests from diverse backgrounds and collaborating across operational departments. Because Ibiza is highly seasonal, the hotel environment can be particularly busy during the summer, providing practical exposure to guest relations, events, food and beverage and resort operations.