Rooms Controller

Job Description

The Rooms Controller manages room availability, inventory, room status and daily allocations, working closely with Front Office, Housekeeping and Reservations. The role requires hotel experience, strong knowledge of rooms operations, attention to detail and confidence using property-management systems such as Opera. The successful candidate should communicate clearly, remain calm under pressure and coordinate effectively to ensure rooms are cleaned, inspected and released on time. Flexibility for shifts, weekends and public holidays is expected. A professional appearance, guest-focused attitude, problem-solving ability and good English are important; additional languages and previous luxury-hotel experience are advantageous.

Company Info

Delano Dubai is a luxury lifestyle hotel located on Dubai’s Bluewaters Island, combining contemporary design, refined service and a vibrant resort atmosphere. The property operates under the Delano brand, part of Ennismore, a global hospitality and lifestyle company with a portfolio of distinctive hotels, restaurants and venues. Ennismore is backed by Accor and is known for creative concepts, strong brand identity and guest experiences that extend beyond traditional accommodation. Delano Dubai offers rooms and suites, restaurants, lounges, leisure facilities and event spaces, serving both international visitors and local residents. Employees work in a polished, multicultural environment where attention to detail, collaboration, guest engagement and consistency are highly valued. The hotel provides opportunities for hospitality professionals seeking experience in luxury operations within Dubai’s competitive tourism and business market.

Destination Guide

Although the United Arab Emirates is not an island nation, Dubai includes island developments such as Bluewaters Island, Palm Jumeirah and The World Islands. Hospitality, aviation, retail, construction, technology, finance and healthcare offer strong employment opportunities, especially in Dubai and Abu Dhabi. UAE culture blends Islamic traditions with a highly international lifestyle; modest dress and respectful behavior are expected in public and at work. Life is modern and convenient, with excellent transport, shopping, beaches and restaurants, though summer heat is intense and living costs can be high. Most foreign employees need an employer-sponsored residence visa, work permit and medical screening. Employers commonly arrange visa processing, while benefits such as accommodation, transport, insurance and annual flights vary by contract. Candidates should verify the written offer, recruitment fees, accommodation standards and probation terms before relocating.