Guest Experience Internship

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

This internship supports the guest experience team at Mondrian Ibiza, helping create smooth, welcoming stays from arrival through departure. Typical responsibilities may include assisting with guest requests, coordinating with hotel departments, handling feedback, supporting VIP arrangements, and contributing to a lively luxury-lifestyle atmosphere. Candidates are generally expected to be hospitality, tourism, or business students or recent graduates with strong communication skills, a friendly and confident manner, attention to detail, and a genuine interest in guest service. English is normally essential; Spanish and other languages are valuable. Flexibility, teamwork, professionalism, and availability to work shifts, weekends, and busy seasonal periods are also expected.

About the employer

Mondrian Ibiza is a design-led lifestyle hotel located in Cala Llonga, on Ibiza’s eastern coast. The property combines contemporary accommodation, restaurants, bars, music, wellness, and social spaces with the relaxed yet energetic character associated with the island. Mondrian is an international hotel brand known for expressive design, creative programming, and a strong focus on food, culture, and guest experiences. The Ibiza hotel operates within Ennismore, a hospitality company with a portfolio of distinctive lifestyle brands, and is connected to Accor’s global network. The workplace is international and seasonal, attracting visitors and employees from many countries. Team members are expected to provide warm, personalized service while contributing to an informal, stylish, and experience-focused environment.