Recepcionista (sustitución baja)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The role involves welcoming guests, managing check-in and check-out, handling reservations and payments, answering enquiries, resolving guest concerns, and maintaining accurate front-desk records. Candidates should have previous hospitality or customer-service experience, strong communication skills, a professional appearance, and good command of Spanish and English; additional languages are an advantage. Familiarity with hotel systems, cash handling, and basic computer applications is helpful. The candidate should be flexible to work rotating shifts, weekends, and public holidays, provide warm and efficient service, remain calm under pressure, and represent ibis professionally. This is likely a temporary replacement position, so reliability and availability for the required period are particularly important.

About the employer

ibis Barcelona Santa Coloma is an economy-to-midscale hotel operated under the ibis brand, part of Accor, one of the world’s largest hospitality groups. The hotel is located in Santa Coloma de Gramenet, within the Barcelona metropolitan area, offering practical accommodation for business and leisure travellers. ibis hotels are known for accessible pricing, straightforward design, reliable service, and a relaxed atmosphere. Accor provides opportunities across hotels, restaurants, guest services, operations, and management in many countries. Employees typically work in multicultural teams and may benefit from internal training, career-development programmes, and staff travel or accommodation-related benefits, subject to local policy. The Santa Coloma property serves guests visiting Barcelona while operating with the service standards and systems associated with the wider ibis and Accor network.