Conference & Events Operations Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Conference & Events Operations Manager oversees the planning and delivery of conferences, meetings, weddings and other events at Novotel Sunshine Coast Resort. Requirements typically include relevant hotel or events experience, strong operational and organisational skills, excellent communication, budgeting knowledge and the ability to coordinate multiple departments. Familiarity with event systems, food and beverage operations, client negotiations and workplace health and safety is advantageous. The successful candidate is expected to lead teams confidently, maintain high service standards, manage event timelines and budgets, resolve issues promptly and build positive relationships with clients and suppliers. Flexibility to work weekends, evenings and public holidays is essential, along with a professional, guest-focused approach.

About the employer

Novotel Sunshine Coast Resort is part of Accor, a global hospitality group operating hotels, resorts and lifestyle properties across many countries. Located on Queensland’s Sunshine Coast, the resort serves leisure travellers, families, corporate guests and conference groups. Its operations typically combine accommodation, restaurants, bars, recreational facilities and event spaces, creating a varied environment for hospitality professionals. Accor properties are supported by established service standards, training programs, career development opportunities and the group’s ALL loyalty platform. The resort’s conference and events team works closely with food and beverage, front office, housekeeping, sales and technical departments to deliver meetings, celebrations and large functions. As an employer, Novotel generally looks for people who are welcoming, commercially aware, team-oriented and committed to creating memorable guest experiences.