Key Account Development Manager – Leisure and Commercial Segments

Role summary

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The Key Account Development Manager – Leisure and Commercial Segments is responsible for growing Emirates’ relationships with major travel, tourism and corporate accounts. Requirements typically include a bachelor’s degree, several years of sales or account-management experience, strong commercial awareness, negotiation skills and knowledge of the airline, travel or tourism industry. The successful candidate is expected to develop account plans, identify revenue opportunities, manage partnerships, monitor market trends and achieve sales targets. Excellent communication, presentation and relationship-building skills are essential, along with the ability to work across cultures and travel when required. Experience in the UAE or international aviation markets would be advantageous.

About the employer

Emirates is one of the world’s largest international airlines and the flagship carrier of the United Arab Emirates. Headquartered in Dubai, the airline operates an extensive global network linking the Middle East with Europe, Asia, Africa, the Americas and Australasia. Emirates is known for its modern wide-body fleet, premium onboard service and major hub at Dubai International Airport. The wider Emirates Group includes dnata, a global provider of aviation services, travel management and airport operations. The company employs a highly international workforce and offers careers across commercial, operational, technical, digital and corporate functions. Employees may receive benefits such as tax-free UAE salaries, medical cover, travel privileges, annual leave and relocation support, depending on role and eligibility. Commercial positions typically involve managing strategic customers, developing partnerships and supporting the airline’s passenger revenue growth.