Service Leader - Procurement (Cluster Procurement)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Service Leader – Procurement (Cluster Procurement) is expected to coordinate purchasing activities across Shangri-La properties in Malaysia, manage supplier relationships, negotiate competitive prices, and support consistent quality and timely delivery. Candidates should have relevant experience in hotel procurement, purchasing, supply chain, or a related commercial function, ideally within an international hotel or hospitality group. Strong knowledge of local suppliers, contracts, inventory controls, cost management, and procurement systems is valuable. The role requires confident communication, negotiation skills, commercial awareness, attention to detail, and the ability to work with multiple departments and properties. The successful candidate should be ethical, organised, service-oriented, and capable of meeting deadlines while achieving cost savings and maintaining Shangri-La's quality standards.

About the employer

Shangri-La is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts, and related properties across Asia, the Middle East, Europe, North America, and other international markets. The group is recognised for warm Asian hospitality, high service standards, elegant accommodation, destination dining, wellness facilities, and personalised guest experiences. Shangri-La properties employ teams across hotel operations, food and beverage, finance, engineering, sales, procurement, and corporate services. In Malaysia, the company operates prominent hotels and resorts in locations including Kuala Lumpur, Penang, Kota Kinabalu, and other key destinations. Its working environment generally emphasises professionalism, teamwork, guest focus, integrity, continuous learning, and operational excellence. A cluster procurement position supports several properties and therefore offers exposure to regional sourcing, supplier negotiations, cross-functional collaboration, and strategic cost management within an international hotel organisation.