The Sales Manager will represent Shangri-La in Jakarta, developing corporate, leisure, travel-trade and event business to support hotel revenue targets. Requirements typically include a degree or diploma in hospitality, business or a related field, several years of hotel or destination sales experience, strong knowledge of the Jakarta market, and professional Indonesian and English communication skills. The successful candidate is expected to generate leads, manage key accounts, conduct sales calls and presentations, negotiate contracts, maintain accurate pipeline records, coordinate with hotel departments, and build long-term client relationships. Candidates should be commercially driven, well organised, confident, willing to travel, and comfortable working independently while meeting demanding targets.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The brand is known for personalised service, comfortable accommodation, strong food and beverage offerings, and the Asian hospitality values associated with its name. Its Indonesian properties serve business travellers, leisure guests, families and events, while maintaining connections with local communities and destinations. Shangri-La generally offers structured hotel operations, international service standards and opportunities for employees to develop careers across departments and countries. A Sales Manager based in the Jakarta Sales Office would support commercial activity for the company’s hotels, cultivate relationships with corporate and travel partners, and help increase room, meeting and event business in a competitive market.
Indonesia is an archipelago, and Jakarta, located on Java, is its main commercial and employment hub. Hospitality, tourism, sales, technology, finance, education and international business offer the strongest job opportunities, particularly in Jakarta, Bali, Surabaya and major resort destinations. Indonesian culture values courtesy, community, religious diversity and respectful communication; English is useful in multinational hotels, though Indonesian is important for daily life. Jakarta provides extensive dining, shopping and entertainment but has heavy traffic, a fast pace and higher living costs than many regional cities. Bali and other islands offer a more relaxed lifestyle, although employment can be seasonal. Foreign nationals normally need employer sponsorship and the appropriate work permit and stay visa before starting work; tourist status does not authorise employment. Relocating employees should confirm sponsorship, tax, health insurance, accommodation, schooling and contract benefits with the employer, and prepare for humid weather and local administrative procedures.
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