Senior Events Manager

Job Description

The Senior Events Manager is responsible for planning, selling and delivering conferences, weddings, meetings and other functions while meeting revenue and guest-satisfaction targets. Requirements typically include a diploma or degree in hospitality, event management, business or a related field, along with several years of hotel or event experience. Strong knowledge of banquet operations, event planning, budgeting, sales negotiation and customer relationship management is expected. The candidate should be confident leading teams, coordinating multiple departments, managing demanding clients and resolving issues calmly. Excellent English communication, presentation and organisational skills are essential; knowledge of additional languages and the Malaysian market would be advantageous.

Company Info

Shangri-La is a major luxury hospitality group founded in Hong Kong, operating hotels, resorts and related properties across Asia, the Middle East, Europe and other international markets. The brand is known for personalised service, comfortable facilities and a strong emphasis on genuine Asian hospitality. Its portfolio includes city hotels, beach resorts and destination properties, often serving leisure travellers, corporate guests, weddings and large conferences. Shangri-La Hotels Malaysia has a presence in important business and resort destinations and offers roles across rooms, food and beverage, events, sales, engineering and corporate functions. Employees generally work in service-focused, multicultural environments with structured operating standards. For an Events Manager, the company can provide exposure to high-value celebrations, corporate functions and international guests, together with opportunities to develop commercial, leadership and operational expertise within a recognised global hotel brand.

Destination Guide

Malaysia offers island-based hospitality opportunities in Langkawi, Penang, Pangkor, Redang, Perhentian and Tioman, particularly in resorts, events, food and beverage, guest services and tourism sales. Langkawi is the most internationally connected resort destination and offers a relaxed lifestyle, beaches, outdoor activities and a sizeable expatriate community. Penang combines island living with a lively food scene, heritage culture and stronger urban employment options. Redang, Perhentian and Tioman are more seasonal, quieter and focused on diving and resort work. Malaysian culture is multicultural, with Malay, Chinese, Indian and indigenous influences; English is widely used in hotels. Costs are generally moderate, though island housing and transport can be higher. Foreign employees normally need an employer-sponsored Employment Pass, with approval handled before starting work. Bring suitable documents, confirm staff accommodation, healthcare and transport, and expect humid weather and monsoon-related seasonal changes.