Food & Beverage Service Crew

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Food & Beverage Service Crew supports restaurant and hotel dining operations by welcoming guests, taking orders, serving food and beverages, clearing tables, processing payments, and maintaining clean, well-presented service areas. Candidates should have a service-focused attitude, good communication skills, basic English proficiency, and the ability to work accurately in a fast-paced environment. Previous experience in hospitality, restaurants, or hotels is helpful but may not always be essential. The role requires teamwork, physical stamina, professional grooming, and flexibility to work shifts, weekends, and public holidays. Candidates are expected to deliver attentive Shangri-La service, respond politely to guest requests, follow food-safety procedures, and maintain consistently high service standards.

About the employer

Shangri-La Hotels and Resorts is a global luxury hospitality group founded in Hong Kong, with hotels, resorts, and city properties across Asia, the Middle East, Europe, North America, and other international destinations. The group is known for warm Asian hospitality, premium accommodation, restaurants, wellness facilities, and guest-focused service. Shangri-La Singapore is a luxury hotel set in extensive gardens near Orchard Road, offering rooms and suites, dining venues, meeting facilities, recreational amenities, and event services. Employees typically work in a multicultural environment where courtesy, attention to detail, teamwork, and genuine care for guests are highly valued. The company provides opportunities across hotel operations, including food and beverage, housekeeping, front office, culinary, engineering, sales, and administration. Benefits and development opportunities vary according to the position and employment terms.