Sales Coordinator

Job Description

The Sales Coordinator supports the hotel’s sales team by managing enquiries, preparing proposals and contracts, coordinating appointments, maintaining customer records and assisting with reports and sales activities. Candidates typically need strong administrative and communication skills, good attention to detail and confidence using Microsoft Office and hotel systems. Previous experience in hotel sales, reservations, events or customer service is advantageous. The role requires professional English, effective coordination with internal departments and the ability to manage several deadlines accurately. The successful candidate is expected to be service-minded, organised, commercially aware and comfortable communicating with corporate clients, travel partners and hotel guests.

Company Info

Shangri-La is a luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. The group is known for personalised Asian hospitality, premium accommodation, restaurants, wellness facilities and conference and event services. Shangri-La Hotel Singapore is a landmark property set near Orchard Road, offering extensive guest rooms, dining venues, gardens, meeting facilities and leisure amenities. The company employs people across guest services, food and beverage, sales, finance, engineering and other hotel functions. Its workplace culture generally emphasises gracious service, teamwork, professionalism and attention to detail. A Sales Coordinator in Singapore would support commercial activities while working closely with sales managers, event teams, reservations, finance and operational departments.

Destination Guide

Singapore is a highly developed city-state with strong opportunities in hospitality, tourism, events, retail, finance, technology and logistics. Hotel jobs are concentrated around Orchard Road, Marina Bay, Sentosa, the airport and major business districts. The culture is multicultural, efficient and generally respectful, with English widely used at work alongside Mandarin, Malay and Tamil. Lifestyle is convenient, safe and urban, with excellent public transport, diverse food, shopping and many parks, although rent and daily costs can be high. Foreign employees normally need an employer-sponsored work pass, such as an Employment Pass or S Pass; eligibility depends on salary, qualifications and government approval. Employers often assist with applications, but candidates should confirm the exact pass and benefits before relocating. New arrivals should budget for accommodation, deposits, transport and healthcare, and verify employment terms directly with Shangri-La.