The Business Development Manager is expected to generate new business, strengthen relationships with corporate and leisure clients, and achieve revenue targets for Shangri-La. Requirements generally include relevant hotel, tourism, sales, or business development experience; strong communication, negotiation, and presentation skills; commercial awareness; and confidence using CRM and sales reporting systems. The successful candidate should be proactive, well organised, comfortable attending networking events, and able to work collaboratively with hotel departments. Experience in luxury hospitality, knowledge of the Australian market, and an established client network would be advantageous. Flexibility to travel locally and work occasional evenings or weekends may also be required.
Shangri-La Group is a global luxury hospitality company headquartered in Hong Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and Australia. Its hotels are known for personalised service, premium accommodation, dining, wellness facilities, and distinctive local experiences. Shangri-La places strong emphasis on gracious hospitality, employee development, cultural awareness, and delivering memorable guest experiences. In Australia, the group has operated luxury properties including Shangri-La Sydney, which overlooks Sydney Harbour and serves leisure travellers, corporate guests, groups, and events. Employees typically work in an international environment with high service standards and opportunities to collaborate across commercial, operational, and guest-facing teams.
Australia offers strong opportunities in hospitality, tourism, events, sales, and business development, particularly in Sydney, Melbourne, Brisbane, Perth, and resort destinations. Workplace culture is generally professional but approachable, with emphasis on teamwork, direct communication, customer service, and work-life balance. Lifestyle varies from busy city living to coastal and regional communities, with excellent beaches, outdoor activities, dining, and multicultural communities. Australia is an island continent rather than a conventional island destination. Visa options depend on nationality, age, skills, and sponsorship; possibilities may include employer-sponsored visas, skilled visas, working holiday visas, or temporary graduate routes. Candidates should confirm eligibility through the Australian Department of Home Affairs. Relocation planning should include accommodation, healthcare, tax, transport, and cost-of-living considerations, especially in Sydney, where housing can be expensive.
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