Sales Coordinator

Job Description

The Sales Coordinator supports the hotel’s sales team by coordinating client enquiries, preparing proposals and contracts, maintaining customer records, arranging appointments and assisting with sales events and site inspections. Requirements typically include a diploma or degree in hospitality, business or a related field, strong administrative and communication skills, good English and Cantonese; Mandarin is an advantage. Experience in hotel sales, events or a customer-facing environment is preferred. The successful candidate should be organised, detail-oriented, commercially aware and able to manage multiple deadlines. A professional presentation, positive attitude, teamwork, proficiency in Microsoft Office and familiarity with hotel systems are also expected. The role requires dependable follow-up and the ability to build positive relationships with corporate and event clients.

Company Info

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and recognised for Asian-inspired service, elegant properties and warm guest experiences. The group operates hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets under brands including Shangri-La, Kerry Hotels, JEN by Shangri-La and Traders. Its Hong Kong properties serve business travellers, leisure guests, meetings and events, supported by restaurants, wellness facilities and professional banquet services. Shangri-La places strong emphasis on personalised service, colleague development, cultural awareness and operational excellence. A Sales Coordinator in Hong Kong would typically work closely with corporate sales, events, reservations, rooms, food and beverage and revenue teams, helping convert enquiries into business while maintaining the high service standards associated with the brand.

Destination Guide

Hong Kong offers strong opportunities in hospitality, tourism, finance, retail, technology, logistics and professional services. Hotel careers are concentrated in Hong Kong Island, Kowloon and major resort areas, with international groups regularly hiring coordinators, supervisors and management trainees. The culture is fast-paced, efficient and highly international, combining Cantonese traditions, global business practices, festivals, excellent food and a multilingual workplace. Lifestyle options range from dense urban neighbourhoods and shopping districts to beaches, hiking trails and outlying islands. Rents can be high, although public transport is extensive and reliable. Foreign professionals normally need an employer-sponsored employment visa, generally requiring a confirmed job offer and evidence that the role and applicant meet immigration requirements. Employers often guide the application process; dependants may qualify for visas as well. Candidates should confirm current rules with Hong Kong Immigration, arrange accommodation and budget for deposits, insurance and daily expenses before relocating.