Marketing Communication Executive

Job Description

The Marketing Communication Executive supports the hotel’s marketing, public relations, digital content and promotional activities. Typical requirements include a diploma or degree in marketing, communications, public relations or hospitality, together with relevant experience in hotel marketing or a similar role. Strong writing, editing, social media and communication skills are expected, along with confidence coordinating campaigns, media materials, events and partnerships. The candidate should be creative, organised, commercially aware and comfortable working to deadlines. Knowledge of local and international markets, photography or design tools, and proficiency in English and Bahasa Malaysia would be advantageous. The role also requires professional presentation, teamwork and the flexibility to support hotel activities, launches and guest-focused initiatives.

Company Info

Shangri-La is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The group is known for warm Asian hospitality, personalised service and well-established properties in major cities and resort destinations. Shangri-La hotels typically offer accommodation, restaurants, wellness facilities, events and business services, serving leisure travellers, corporate guests and groups. In Malaysia, the company has properties in destinations such as Kuala Lumpur, Penang and Kota Kinabalu. Employees generally work in a multicultural environment with opportunities to develop across hotel operations, sales, marketing, food and beverage, guest services and corporate functions. Brand standards place strong emphasis on service quality, professionalism, teamwork, guest satisfaction and responsible business practices.

Destination Guide

Malaysia offers varied opportunities in hospitality, tourism, marketing, retail, technology and education, especially in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and other resort areas. Island life is generally relaxed, with access to beaches, nature, water sports and a multicultural food scene, although smaller islands may have fewer services and higher transport costs. Malaysian culture blends Malay, Chinese, Indian and indigenous traditions, and English is widely used in workplaces and tourist areas. Living costs vary: Kuala Lumpur is more urban and expensive, while Penang, Langkawi and parts of Sabah can offer a slower lifestyle. Foreign employees normally need an employer-sponsored Employment Pass, with approval handled through Malaysian immigration procedures. Check current requirements before relocating, and confirm accommodation, medical cover, taxes, transport and contract conditions with the employer. Island roles may involve seasonal demand, weekend work and limited public transport.