Room Attendant

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Room Attendant is responsible for cleaning and preparing guest rooms, bathrooms, corridors, and assigned public areas to Shangri-La standards. Duties include changing linens, replenishing amenities, reporting maintenance issues, respecting guest privacy, and following health, safety, and environmental procedures. Candidates should be physically fit, dependable, well-groomed, and comfortable standing, bending, lifting, and working flexible shifts, including weekends and holidays. Previous hotel or housekeeping experience is helpful, though training may be provided. A service-minded attitude, attention to detail, teamwork, honesty, and basic communication skills are expected.

About the employer

Shangri-La Group is a leading luxury hospitality company originating in Asia and operating hotels, resorts, residences, and related businesses worldwide. Its properties are known for warm Asian hospitality, high service standards, comfortable accommodation, dining, wellness facilities, and carefully designed guest experiences. In the Philippines, Shangri-La operates prominent city hotels and resort properties, serving both international and domestic travelers. Employees generally work in structured, guest-focused environments with established training, grooming, safety, and service procedures. Benefits and working conditions vary by property and employment contract, but hospitality roles may include meals, uniforms, service charge, staff accommodation, medical coverage, or career development opportunities. The company places strong emphasis on professionalism, teamwork, discretion, and consistent attention to guest needs.