The Assistant/Manager Revenue is responsible for maximizing hotel revenue through forecasting, pricing, inventory control, demand analysis, and performance reporting. Typical requirements include a diploma or degree in hospitality, business, finance, or a related field, together with experience in hotel revenue management, reservations, or commercial operations. Candidates should understand market segmentation, rate strategies, distribution channels, and systems such as PMS, CRS, and revenue-management tools. Strong analytical, communication, and presentation skills are expected, along with good knowledge of Excel and hotel performance indicators. The successful candidate should be commercially minded, detail-oriented, confident working with sales and operations teams, and able to make timely decisions in a competitive market.
Shangri-La is a major luxury hospitality group founded in Hong Kong, operating hotels, resorts, and related hospitality businesses across Asia, the Middle East, Europe, North America, and other international markets. Its properties are known for high service standards, refined accommodation, restaurants, wellness facilities, and strong destination experiences. The company places emphasis on genuine hospitality, guest satisfaction, employee development, and local cultural connection. In Malaysia, Shangri-La operates prominent city and resort properties, offering careers across rooms, food and beverage, sales, finance, engineering, and commercial functions. A revenue role typically works closely with reservations, sales, marketing, front office, and senior management to improve occupancy, average daily rate, and overall profitability while maintaining the brand’s service standards.
Malaysia offers varied opportunities in hotels, resorts, tourism, finance, technology, and retail, particularly in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and Johor. Island and resort life can be relaxed and outdoors-oriented, with beaches, diving, rainforest activities, and a multicultural food scene. Urban areas provide better transport, career mobility, international schools, and shopping, while resort locations may feel quieter and more seasonal. Malay, English, Mandarin, and Tamil are widely used, depending on the region. Foreign employees generally need an employment pass sponsored by the hiring company; approval depends on qualifications, salary, and immigration requirements, so candidates should not begin work before authorization. Relocation costs, accommodation, medical coverage, and transport should be confirmed in the offer. Malaysia is generally affordable compared with many international destinations, although central Kuala Lumpur and popular island resorts can be significantly more expensive.
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