Operational / Store Steward Manager

Job Description

The Operational / Store Steward Manager oversees stewarding operations and hotel storage areas, ensuring cleanliness, sanitation, efficient inventory handling and smooth support for kitchens and food-and-beverage outlets. Requirements typically include several years of experience in hotel stewarding, kitchen operations, warehousing or stock control, along with supervisory or management experience. Knowledge of hygiene standards, workplace safety, inventory procedures and relevant Singapore regulations is expected. The successful candidate should be organised, physically capable, service-minded and confident leading a diverse team. Responsibilities may include scheduling, equipment and chemical control, stock monitoring, cost management, training, coordination with culinary departments and maintaining Shangri-La’s operational standards.

Company Info

Shangri-La is a global luxury hospitality group founded in Hong Kong, operating hotels, resorts and related hospitality businesses across Asia, the Middle East, Europe, North America and other international markets. The group is recognised for warm Asian hospitality, strong service standards and distinctive properties in city and resort destinations. Shangri-La Singapore is an established luxury hotel known for its extensive gardens, restaurants, guest facilities and conference and event services. Employees generally work in a multicultural environment with structured operational procedures, customer-focused service expectations and opportunities for training and career development. The company employs professionals across rooms, food and beverage, culinary, engineering, finance, sales and support functions. Exact benefits, working hours and salary for this role depend on experience, qualifications, shift arrangements and the final employment package.

Destination Guide

Singapore is a compact, highly developed island city-state with strong opportunities in hospitality, tourism, food and beverage, logistics, technology and finance. Hotels regularly recruit experienced supervisors and managers, although competition is high and employers usually prefer candidates with relevant qualifications and proven experience. The culture is multicultural, orderly and generally English-speaking, with Chinese, Malay, Indian and international influences. Lifestyle options include efficient public transport, safe neighbourhoods, shopping, diverse cuisine, parks and easy regional travel. Living costs, especially rent, are relatively high; shared accommodation can reduce expenses. Foreign employees normally require employer-sponsored permission such as an Employment Pass, S Pass or Work Permit, depending on qualifications, salary and role eligibility. Candidates should secure a written offer before relocating, verify sponsorship arrangements and budget for housing, deposits, insurance and daily transport. Singapore’s warm, humid climate and fast-paced work environment should also be considered.