The Captain, Shophouse is responsible for supervising daily restaurant operations, coordinating service staff, welcoming guests, taking or overseeing orders, maintaining service standards, and supporting smooth communication between the dining room and kitchen. Candidates should have experience in hotel or restaurant service, strong knowledge of food and beverage operations, good English communication skills, and a professional, guest-focused manner. Leadership, teamwork, attention to detail, and the ability to remain calm during busy periods are essential. Familiarity with Singapore’s hospitality environment and food-safety practices is advantageous. The successful candidate is expected to coach junior colleagues, handle guest concerns courteously, follow Shangri-La standards, and help deliver efficient, warm, and memorable dining experiences.
Shangri-La is a luxury hospitality group founded in Singapore and recognised internationally for its hotels, resorts, restaurants, and high standards of Asian-inspired service. The group operates properties across Asia, the Middle East, Europe, North America, and other major destinations. Shangri-La Singapore is a landmark city hotel near Orchard Road, offering accommodation, restaurants, event facilities, wellness services, and extensive guest amenities. The company places strong emphasis on genuine hospitality, service excellence, employee development, teamwork, and cultural awareness. Working in a Shangri-La food and beverage role typically involves serving an international clientele while following detailed operational, hygiene, and guest-service procedures. Benefits and employment terms vary by position and may include staff meals, training, medical coverage, service-related incentives, and hotel discounts, subject to the specific contract.
Singapore is a compact, highly developed island city with strong opportunities in hospitality, tourism, food and beverage, retail, finance, technology, healthcare, and logistics. Its culture blends Chinese, Malay, Indian, and international influences, reflected in festivals, languages, neighbourhoods, and hawker food. Life is safe, efficient, and convenient, with excellent public transport, modern healthcare, and abundant shopping and dining options. Housing can be expensive, especially near the city centre, so newcomers often compare shared accommodation and locations close to MRT stations. Foreign workers generally need an employer-sponsored work pass; hospitality employees may be eligible for an S Pass or Work Permit depending on qualifications, salary, nationality, and government quotas. Candidates should confirm current requirements with Singapore’s Ministry of Manpower. English is widely used at work, but adaptability and respect for multicultural customs are important. Singapore’s tropical climate is hot and humid year-round, with frequent rain.
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