The Waiter/Waitress is responsible for welcoming guests, taking food and beverage orders, serving meals and drinks, clearing tables, processing bills, and maintaining excellent dining standards at the Waterfall restaurant. Candidates should have previous experience in hotel or restaurant service, good knowledge of food and beverages, strong communication skills, and a friendly, professional manner. The role requires attention to detail, teamwork, personal grooming, and the ability to work efficiently during busy periods. Flexibility to work shifts, weekends, and public holidays is expected. Knowledge of English is important; additional languages and experience with international guests would be advantageous.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other regions. The group is known for warm Asian hospitality, high service standards, elegant accommodation, and a strong focus on guest satisfaction. Shangri-La Hotel Singapore is a prominent luxury property set among landscaped gardens near Orchard Road. It offers rooms and suites, restaurants, event facilities, recreational amenities, and spa services. Employees typically work in an international environment serving leisure travellers, business guests, families, and large events. The company places emphasis on professionalism, teamwork, service training, and career development within the wider Shangri-La network.
Singapore is a modern island city-state with strong opportunities in hotels, restaurants, tourism, retail, finance, technology, healthcare, and logistics. Hospitality employees can find work in international hotels, independent restaurants, resorts, and event venues, although competition is steady. The culture is multicultural, with English widely used alongside Mandarin, Malay, and Tamil. Life is safe, convenient, and well connected by public transport, but accommodation and daily expenses can be high. Popular areas include Orchard Road, Marina Bay, Sentosa, and the central heritage districts. Foreign workers generally need an employer-sponsored work pass, such as an S Pass or Work Permit, and approval depends on salary, qualifications, nationality, and sector quotas. Before relocating, candidates should confirm the contract, service charge, accommodation arrangements, medical coverage, and pass eligibility. Singapore has a hot, humid climate year-round with frequent rain.
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