The Manager, Lobby Lounge is responsible for overseeing daily lounge operations, ensuring excellent guest service, maintaining beverage and food quality, managing staffing and schedules, controlling costs, and achieving revenue targets. Candidates should have relevant hospitality or food and beverage management experience, strong leadership and communication skills, good knowledge of service standards, and the ability to handle guest concerns professionally. Experience in an upscale hotel, restaurant, or lounge is preferred. The role expects a polished, hands-on manager who can motivate a multicultural team, maintain Shangri-La service standards, coordinate with other departments, and create a welcoming environment for guests.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels and resorts across Asia, the Middle East, Europe, North America, and other international destinations. The brand is known for personalized service, refined accommodations, extensive dining facilities, wellness offerings, and its welcoming Asian hospitality culture. Shangri-La Hotel Singapore is located near Orchard Road and serves business travelers, leisure guests, meetings, and events. The hotel operates restaurants, lounges, guest services, recreational facilities, and banquet spaces, offering employees opportunities to develop careers in an international luxury-hotel environment. Staff are generally expected to demonstrate professionalism, cultural awareness, attention to detail, and a strong commitment to guest satisfaction.
Singapore is a modern city-state and island with strong opportunities in hospitality, tourism, food and beverage, finance, technology, healthcare, and logistics. Its culture combines Chinese, Malay, Indian, and international influences, reflected in its festivals, food, languages, and neighborhoods. Life is safe, efficient, clean, and highly connected, although accommodation and daily expenses can be expensive. Public transport is excellent, and English is widely used at work and in everyday activities. Foreign employees normally need an employer-sponsored work pass, such as an Employment Pass, S Pass, or Work Permit, depending on qualifications, salary, and occupation. Employers usually guide successful candidates through the application process. Relocating workers should budget for housing, healthcare, transport, deposits, and living costs, and confirm pass eligibility before accepting an offer.
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