The Captain at Shang Palace is responsible for supervising daily restaurant service, coordinating waitstaff, welcoming guests, taking orders, maintaining service standards, and ensuring an excellent dining experience. Candidates should have relevant experience in fine dining, preferably in a luxury hotel or Chinese restaurant, along with strong knowledge of food and beverage service. Good communication skills, a polished appearance, teamwork, and the ability to remain calm during busy periods are essential. The successful candidate is expected to lead by example, handle guest requests professionally, support upselling, follow hygiene and safety procedures, and help train junior team members. Availability for shifts, weekends, and public holidays is normally required.
Shangri-La is a luxury hospitality group founded in Hong Kong, operating hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. The group is known for refined service, Asian-inspired hospitality, and a strong focus on guest comfort. Shangri-La Hotel Singapore is a major luxury property with accommodation, restaurants, event facilities, gardens, and wellness services. Shang Palace is the hotel's signature Chinese restaurant, offering Cantonese cuisine in an elegant setting. Employees typically work in a multicultural environment with structured service standards, professional training, and opportunities to build experience in luxury hospitality. The company places importance on teamwork, guest satisfaction, operational consistency, and creating memorable dining experiences.
Singapore is a compact, modern island city with strong opportunities in hospitality, tourism, food and beverage, finance, technology, healthcare, and logistics. Its diverse culture blends Chinese, Malay, Indian, and international influences, reflected in its festivals, languages, food, and neighborhoods. The lifestyle is safe, efficient, and convenient, with excellent public transport, healthcare, shopping, and dining, although rent and daily expenses can be high. Hospitality employees often work rotating shifts, weekends, and public holidays. Foreign employees generally need an employer-sponsored work pass, commonly an S Pass or Employment Pass, subject to government eligibility and quotas. Before relocating, candidates should confirm salary, accommodation support, medical coverage, working hours, and pass arrangements. Singapore's tropical climate is hot and humid year-round, with frequent rain. A valid passport, employment contract, and properly approved work pass are required before starting work.
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