The Host or Hostess at Summer Palace, Shangri-La Hong Kong, welcomes guests, manages restaurant reservations and seating, coordinates table flow, answers enquiries, and supports smooth front-of-house service. Candidates should have hospitality or restaurant experience, strong communication skills, a polished and friendly manner, and the ability to remain calm during busy service periods. Fluency in English is generally required; Cantonese and Mandarin are valuable. The role requires professional presentation, attention to detail, teamwork, flexibility for shifts, weekends and public holidays, and a genuine commitment to personalised guest service. Knowledge of reservation systems and experience in a luxury hotel or fine-dining restaurant would be advantageous.
Shangri-La Group is a major luxury hospitality company originating in Asia and operating hotels, resorts and related businesses worldwide. Its properties are known for attentive service, refined facilities and a strong emphasis on genuine Asian hospitality. In Hong Kong, Shangri-La operates prestigious hotels including Island Shangri-La, Kowloon Shangri-La and Kerry Hotel. Summer Palace is the Cantonese fine-dining restaurant at Island Shangri-La, recognised for elegant surroundings, traditional cuisine and high service standards. Employees typically work in a multicultural environment with structured training and opportunities to develop within hotel operations. Depending on the position and employment terms, benefits may include staff meals, uniform, training, medical coverage, service charge and hotel or group career opportunities.
Hong Kong is a busy coastal city made up of Hong Kong Island, Kowloon and the New Territories, with excellent transport and abundant hospitality, retail, finance, technology and education jobs. Cantonese is the main local language, while English is widely used in business and hotels; Mandarin is also valuable. Life is energetic and convenient, with efficient MTR trains, diverse restaurants, hiking trails, beaches and a vibrant cultural scene. Housing is expensive, so many newcomers share apartments or live in areas connected by public transport. Overseas employees normally require an employer-sponsored employment visa under Hong Kong’s General Employment Policy and must obtain approval before starting work. Employers commonly provide guidance with documentation, but applicants should confirm eligibility, salary and sponsorship directly. Bring educational and employment records, budget carefully for deposits and arrange accommodation before arrival.
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