Security Supervisor

Job Description

The Security Supervisor supports the hotel’s security operation by supervising officers, protecting guests, colleagues and property, monitoring access points, responding to incidents and maintaining accurate reports. Requirements typically include previous hotel, security or law-enforcement experience, supervisory ability, good communication skills and knowledge of emergency procedures. Candidates should be physically fit, alert, professional and comfortable working shifts, weekends and public holidays. A Hong Kong security personnel permit or relevant local licensing is normally required, together with basic English and Cantonese; Mandarin is an advantage. The successful candidate is expected to provide discreet, courteous service while enforcing hotel procedures, coordinating with police or emergency services when necessary, and maintaining high standards of safety and confidentiality.

Company Info

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other destinations. Its brands are known for warm Asian hospitality, attentive personal service and strong standards in accommodation, dining, wellness and guest experience. Shangri-La employs colleagues across a wide range of departments, including security, rooms, food and beverage, engineering and corporate support. In Hong Kong, the group has long-established properties serving business travellers, leisure guests and local customers. Employees generally work in a structured international environment with training and opportunities for career development. Service excellence, integrity, teamwork and respect are central to the company culture, making it a significant employer within the region’s luxury hotel sector.

Destination Guide

Hong Kong offers strong opportunities in hospitality, tourism, retail, finance, technology, logistics and professional services. The culture blends Cantonese traditions with international influences, and workplaces are generally fast-paced, multicultural and service-oriented. Lifestyle options range from dense urban districts and excellent restaurants to beaches, hiking trails and outlying islands. Public transport is efficient, although housing can be expensive, especially near Central, Tsim Sha Tsui and major business areas. Foreign employees normally need an employment visa sponsored by the hiring company under Hong Kong’s General Employment Policy; applicants must usually show relevant qualifications, experience and a genuine job offer. Employers commonly assist with visa documentation, but candidates should confirm benefits, accommodation and relocation support before accepting. New arrivals should arrange temporary housing, healthcare coverage and a local bank account, and learn basic Cantonese workplace phrases.