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The Chinese Restaurant Manager is responsible for the daily operation of the restaurant, including service quality, guest satisfaction, staffing, scheduling, training, cost control and revenue performance. Candidates are generally expected to have several years of experience managing a Chinese or upscale restaurant, preferably within a luxury hotel or international hospitality group. Strong knowledge of Chinese cuisine, beverage service, hygiene standards and restaurant systems is important. The role requires confident leadership, excellent communication and problem-solving skills, and the ability to work flexible shifts, weekends and public holidays. Fluency in English is normally required; Mandarin or other Chinese language skills may be advantageous. The successful candidate should be commercially aware, attentive to detail and committed to Shangri-La's service standards.
Shangri-La Group is a luxury hospitality company headquartered in Hong Kong, operating hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international destinations. Its properties are known for warm Asian hospitality, high service standards and a strong focus on guest experience. In Indonesia, Shangri-La has an established presence through upscale city and resort operations, including Shangri-La Jakarta. Employees typically work in an international environment with structured operating procedures, training opportunities and opportunities for career progression within the wider group. Restaurant managers are expected to balance personalized service with commercial performance, while supporting teamwork, food safety and brand standards. The company commonly provides hotel-industry benefits such as meals, uniforms, service charge participation and medical or insurance coverage, although the exact package depends on the property and employment contract.
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