Sales & Marketing Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Sales & Marketing Coordinator supports Shangri-La’s commercial team by coordinating sales activities, preparing reports and presentations, maintaining client records, organizing meetings and events, and assisting with promotional campaigns. Candidates typically need a diploma or degree in marketing, business, hospitality, or a related field, along with administrative or hotel sales experience. Strong communication, organization, customer-service, and Microsoft Office skills are expected. Knowledge of digital marketing, hotel systems, and local market trends is an advantage. The successful candidate should be detail-oriented, professional, proactive, comfortable working with deadlines, and able to coordinate effectively with hotel departments, corporate clients, travel partners, and external stakeholders.

About the employer

Shangri-La is a leading luxury hospitality group founded in Asia and recognized internationally for its high standards of service, warm hospitality, and distinctive properties. The group operates hotels, resorts, and related hospitality businesses across Asia, the Middle East, Europe, North America, and other destinations. In Malaysia, Shangri-La has established properties in locations including Kuala Lumpur, Penang, Kota Kinabalu, and Rasa Sayang, serving business travelers, leisure guests, groups, and events. Employees typically work in a structured, multicultural environment with strong emphasis on guest satisfaction, teamwork, professional presentation, and operational excellence. The company offers career opportunities across hotel operations, sales, marketing, food and beverage, finance, engineering, and guest services, making it a well-known employer for people building careers in international hospitality.