The Assistant Manager/Manager, Human Resources will support Shangri-La Singapore’s people strategy across recruitment, employee relations, performance management, learning, engagement and HR administration. Candidates should have a degree or diploma in Human Resources, Business Administration or a related discipline, together with relevant experience in a hotel or service environment. Strong knowledge of Singapore employment practices, communication skills and confidence handling confidential matters are expected. The role requires a hands-on, approachable professional who can advise managers, resolve employee concerns, support policy implementation and maintain accurate HR records. Hospitality experience, proficiency with HR systems and the ability to work in a fast-paced, multicultural workplace would be advantageous.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels, resorts and related properties across Asia, the Middle East, Europe, North America and other international markets. The group is known for warm Asian hospitality, high service standards and a portfolio that includes city hotels, beach resorts and lifestyle destinations. Shangri-La Singapore is a major luxury hotel located near Orchard Road, offering guest rooms, restaurants, event facilities, gardens and wellness services. The company employs colleagues across front office, food and beverage, housekeeping, engineering, sales and corporate support functions. Its people-focused culture places emphasis on service excellence, professional development, teamwork and creating memorable guest experiences. Human Resources roles typically support employee engagement, talent development, compliance and the operational needs of a diverse hospitality workforce.
Singapore is a compact, highly connected island city-state with opportunities in hospitality, finance, technology, healthcare, logistics, education and retail. The culture is multicultural, with English widely used alongside Mandarin, Malay and Tamil. Employees enjoy efficient public transport, reliable services, excellent food, modern shopping areas and easy access to parks and regional travel. The cost of living can be high, particularly for accommodation, so candidates should compare salary, housing and benefits carefully. Foreign professionals generally require an employer-sponsored work pass. Managers and specialist professionals may qualify for an Employment Pass, subject to prevailing salary and eligibility requirements; employers normally submit the application. Relocating workers should arrange valid documents, suitable housing, healthcare coverage and a local bank account. Singapore has a warm, humid climate throughout the year, and workplace expectations commonly include punctuality, professionalism and respect for cultural diversity.
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