The Senior Event Sales Manager is responsible for generating and managing hotel event business, including conferences, weddings, banquets and corporate functions. Requirements typically include a diploma or degree in hospitality, business or marketing, several years of hotel sales or event experience, strong negotiation skills and excellent written and spoken English. Knowledge of the Malaysian hospitality market and established corporate contacts is advantageous. The successful candidate is expected to identify new business, maintain client relationships, prepare proposals and contracts, coordinate with banquet and operations teams, achieve revenue targets and ensure events meet Shangri-La service standards. Flexibility, professionalism, commercial awareness and the ability to manage multiple deadlines are essential.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. The group is known for its Asian-inspired service culture, comfortable accommodation, destination resorts, restaurants, meeting facilities and wellness offerings. Shangri-La properties serve leisure travellers, corporate guests, wedding parties and large conference groups. In Malaysia, the company has operated prominent hotels and resorts, including properties associated with Kuala Lumpur, Penang and other major destinations. Employees generally work in a structured, service-focused environment with opportunities to interact with international guests and corporate clients. Benefits may include staff accommodation or meals at some properties, training, employee travel rates and performance-related incentives, subject to the local property and employment terms.
Malaysia offers hospitality opportunities in Kuala Lumpur, Penang Island, Langkawi, Kota Kinabalu and other resort destinations. Event sales professionals can find roles with luxury hotels, beach resorts, convention venues, restaurants and destination-management companies. Penang combines heritage culture, busy tourism and urban convenience, while Langkawi offers a slower island lifestyle, beaches and strong resort employment. Malaysian culture is multicultural, with Malay, Chinese, Indian and Indigenous influences; English is widely used in hotels, although Malay is the national language. Living costs vary, with Kuala Lumpur generally more expensive than smaller islands. Foreign employees normally need an employment pass sponsored by the employer, and should confirm approval before relocating. Employers commonly assist with documentation, accommodation guidance and onboarding. Candidates should check contract terms, medical requirements, taxes, transport and whether housing or relocation support is included.
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