Human Resources Supervisor

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Human Resources Supervisor supports daily HR operations, including recruitment, onboarding, employee records, training coordination, attendance administration, staff welfare, and compliance with Indonesian employment regulations. Candidates should have a degree or diploma in Human Resources, business administration, or a related field, along with previous hotel or hospitality HR experience. Strong communication, organization, confidentiality, and problem-solving skills are essential. Familiarity with Indonesian labour law, HR systems, and payroll procedures is advantageous. The successful candidate is expected to be approachable, fair, service-oriented, and able to work effectively with employees and department managers in a multicultural resort environment. Flexibility to work varied hours and support operational requirements is also likely to be important.

About the employer

Shangri-La Hotels and Resorts is a globally recognised luxury hospitality group originating from Hong Kong. The company operates hotels, resorts, and related properties across Asia, the Middle East, Europe, North America, and other international destinations. Shangri-La is known for personalised service, comfortable facilities, strong food and beverage operations, and an emphasis on genuine Asian hospitality. Its Indonesian properties serve leisure and business travellers and employ diverse teams across hotel operations, guest services, food and beverage, wellness, engineering, and administration. The company generally promotes structured training, internal career development, employee welfare, and high service standards. Working for Shangri-La can provide hospitality professionals with experience in an international brand, exposure to multicultural teams, and opportunities to progress within the wider hotel group.