Human Resources Supervisor

Job Description

The Human Resources Supervisor supports daily HR operations, including recruitment, onboarding, employee records, training coordination, attendance administration, staff welfare, and compliance with Indonesian employment regulations. Candidates should have a degree or diploma in Human Resources, business administration, or a related field, along with previous hotel or hospitality HR experience. Strong communication, organization, confidentiality, and problem-solving skills are essential. Familiarity with Indonesian labour law, HR systems, and payroll procedures is advantageous. The successful candidate is expected to be approachable, fair, service-oriented, and able to work effectively with employees and department managers in a multicultural resort environment. Flexibility to work varied hours and support operational requirements is also likely to be important.

Company Info

Shangri-La Hotels and Resorts is a globally recognised luxury hospitality group originating from Hong Kong. The company operates hotels, resorts, and related properties across Asia, the Middle East, Europe, North America, and other international destinations. Shangri-La is known for personalised service, comfortable facilities, strong food and beverage operations, and an emphasis on genuine Asian hospitality. Its Indonesian properties serve leisure and business travellers and employ diverse teams across hotel operations, guest services, food and beverage, wellness, engineering, and administration. The company generally promotes structured training, internal career development, employee welfare, and high service standards. Working for Shangri-La can provide hospitality professionals with experience in an international brand, exposure to multicultural teams, and opportunities to progress within the wider hotel group.

Destination Guide

Indonesia offers hospitality and HR opportunities across Bali, Java, Lombok, Batam, and other resort islands. Bali has the largest international tourism market, with jobs in hotels, resorts, restaurants, wellness, and events, while Jakarta and other cities provide broader corporate and business opportunities. Local culture is welcoming and community-oriented, with strong traditions, religious diversity, and regional customs. Lifestyle varies from busy urban living to relaxed beach or island communities; costs are generally lower outside major tourist centres. Foreign nationals usually need an employer-sponsored work permit and appropriate visa, commonly arranged through the hiring company, and should not work on a tourist visa. Relocation planning should include accommodation, healthcare, insurance, transport, tax, and language considerations. Basic Bahasa Indonesia is highly useful, even in internationally managed properties.