The Host or Hostess welcomes guests, manages reservations, coordinates seating, answers telephone enquiries, and supports smooth service at Lobster Bar & Grill. Candidates should have previous experience in an upscale restaurant or hotel, strong communication and guest-service skills, a polished appearance, and good spoken English. Cantonese and additional languages are advantageous. The role requires confidence, courtesy, attention to detail, and the ability to remain organised during busy service periods. The successful candidate is expected to create a warm first impression, handle guest requests professionally, work closely with restaurant colleagues, and support Shangri-La’s luxury hospitality standards. Flexibility to work shifts, weekends, and public holidays is normally required.
Shangri-La is a luxury hospitality group founded in Hong Kong and recognised for its hotels, resorts, restaurants, and guest-focused service around the world. The group operates properties across Asia, the Middle East, Europe, North America, and other international destinations. Shangri-La hotels are known for refined accommodation, distinctive dining, attentive personal service, and strong cultural awareness. In Hong Kong, the company operates several established luxury properties and dining venues serving both local and international guests. Employees generally work in structured, professional environments with opportunities for training, cross-department experience, and career progression within the wider group. The Host or Hostess role at Lobster Bar & Grill would suit someone who enjoys face-to-face guest interaction and wants to build experience in premium restaurant operations.
Hong Kong offers extensive opportunities in hotels, restaurants, tourism, retail, finance, technology, and professional services. Hospitality jobs are concentrated in areas such as Central, Tsim Sha Tsui, Admiralty, Causeway Bay, and the airport, with many roles offering service charge, staff meals, medical cover, or transport benefits. The culture is fast-paced, international, and strongly influenced by both Cantonese traditions and global business. Life combines dense urban neighbourhoods, excellent public transport, shopping, nightlife, hiking, beaches, and many nearby islands. Rent can be expensive, so employer accommodation is valuable but not usually guaranteed. Foreign employees generally need an employment visa sponsored by the hiring company, while applicants must meet experience, qualification, and salary requirements. Arrange the visa before starting work and budget for deposits, transport, and initial living costs.
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