Service Leader - Procurement (Cluster Procurement)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Service Leader – Procurement (Cluster Procurement) manages purchasing activities for multiple Shangri-La properties in Malaysia. Responsibilities typically include sourcing suppliers, negotiating prices and contracts, maintaining approved vendor relationships, monitoring purchasing controls, ensuring quality and timely delivery, and supporting cost-saving initiatives. Candidates should have relevant experience in hotel procurement, purchasing, supply chain, or a related field, preferably in a luxury hospitality environment. Strong negotiation, analytical, communication, and vendor-management skills are expected, together with knowledge of local suppliers, procurement procedures, and inventory systems. The successful candidate should be organised, commercially aware, ethical, service-focused, and comfortable coordinating with culinary, housekeeping, engineering, finance, and management teams across several properties.

About the employer

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and recognised for Asian-inspired warmth, personalised service, and high-quality accommodation. The group operates hotels, resorts, and related hospitality businesses across Asia, the Middle East, Europe, North America, and other international markets. Shangri-La properties typically provide rooms and suites, restaurants, bars, meeting facilities, wellness services, and leisure experiences. In Malaysia, the company has established properties serving business travellers, tourists, families, and events clients. Its operating culture places emphasis on genuine hospitality, professional standards, teamwork, and guest satisfaction. A cluster procurement role supports several properties by improving purchasing efficiency, strengthening supplier partnerships, controlling costs, and helping hotels maintain consistent product quality.