The Senior Events Manager is responsible for planning, selling and delivering conferences, weddings, corporate functions and other events to Shangri-La’s standards. Requirements typically include a diploma or degree in hospitality, events or business, several years of event-management experience, strong knowledge of banquet operations, budgeting and client negotiation, and excellent English communication skills. The successful candidate is expected to manage the full event cycle, develop client relationships, coordinate hotel departments and external suppliers, control costs, resolve issues calmly and ensure outstanding guest satisfaction. Leadership, organisation, commercial awareness and flexibility to work evenings, weekends and public holidays are essential.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The group is known for personalised service, refined facilities and its welcoming Shangri-La hospitality philosophy. Its properties commonly include guest rooms, restaurants, spas, meeting venues and extensive leisure facilities, creating career opportunities across hotel operations, events, culinary services, sales and corporate support. In Malaysia, Shangri-La operates established city and resort properties, serving business travellers, leisure guests, weddings and large conferences. The company generally looks for service-minded, culturally aware employees who can maintain high standards while working collaboratively in a fast-paced, multinational environment.
Malaysia offers opportunities in luxury hotels, resorts, events, restaurants, tourism and business services, particularly in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and Johor. For an island lifestyle, Langkawi provides beaches, water activities and a slower pace, while Penang combines heritage culture, excellent food and a lively urban community. Sabah and Sarawak offer nature, diving and multicultural experiences. Daily life is generally affordable compared with many international destinations, although central Kuala Lumpur and popular resort islands can be more expensive. English is widely used in hospitality, alongside Malay, Mandarin and Tamil. Foreign employees usually need an employer-sponsored Employment Pass, with the company handling much of the application process; approval depends on qualifications, salary and immigration rules. Candidates should confirm accommodation, transport, medical cover, tax and relocation support before accepting an offer.
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