Food & Beverage Supervisor (Outlets)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Food & Beverage Supervisor oversees daily operations in assigned outlets, ensuring efficient service, guest satisfaction, cleanliness, and compliance with hotel standards. Responsibilities typically include supervising team members, coordinating table service, handling guest requests and complaints, monitoring stock and equipment, supporting staff training, and completing opening and closing procedures. Candidates should have previous experience in hotel or restaurant operations, strong communication and leadership skills, a guest-focused attitude, and good knowledge of food and beverage service. Flexibility to work shifts, weekends, and public holidays is expected. Familiarity with hotel systems, hygiene requirements, and basic financial controls would be advantageous.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, operating hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other international destinations. Its portfolio includes the Shangri-La, Kerry, JEN, and Traders brands. Shangri-La is known for warm Asian hospitality, high service standards, and a strong focus on personalized guest experiences. Shangri-La Singapore is a landmark luxury hotel set in extensive tropical gardens near Orchard Road. It offers accommodation, restaurants and bars, conference facilities, wellness services, and leisure amenities. The company provides opportunities across hotel operations and emphasizes service excellence, teamwork, professional development, and cultural diversity.